Option 1
Swap
Wrong size, or eyeing a different style? Exchange it. Australian orders get one free exchange per order, both legs on us.
US and UK: your return's covered, you just cover the new pair going out. Other countries, contact us to arrange.
Voltage is crafted for dancers who want precision, height and stability in one clean silhouette. Every detail supports technique. Every line is intentional.
The upper pairs smooth vegan leather with firm mesh that holds the foot without distraction. The fit is structured and supportive, built to stay secure through drills, travelling steps and sharper weight transfers.
Our forward set heel placement shifts your centre slightly forward for stronger balance and cleaner control in turns and shapes. Inside, the cushioned insole absorbs impact and reduces fatigue so you can train longer without compromising form.
Voltage is a luxury heel built for real work. Strong. Minimal. Reliable. Created for dancers who understand the difference.
• Vegan leather and firm mesh upper
• Structured fit that supports technique
• Forward set heel for enhanced balance
• Cushioned insole for comfort and endurance
• Adjustable ankle strap
• Durable sole designed for studio floors
• Technique training
• Heels class
• Commercial choreography
• Stage and rehearsals
• Dancers who want comfortable heels with high end structure
VAMP Heels · Returns & Exchanges
Exchange it, bank the credit, or take the refund.
30 days from delivery, sorted in two minutes from your own device. Australian exchanges, on the house.
Start a return or exchange →Not quite right? No stress. You've got three ways to go, all within 30 days of delivery.
Option 1
Wrong size, or eyeing a different style? Exchange it. Australian orders get one free exchange per order, both legs on us.
US and UK: your return's covered, you just cover the new pair going out. Other countries, contact us to arrange.
Option 2
Not sure what you want yet? Take your return as VAMP credit and spend it whenever something catches your eye.
Option 3
Want your money back? Easy. Refunds land on your original payment method once your return reaches us and we've checked it's unworn and in original condition.
Condition: We can only take back heels that come back exactly as they left us, unworn, undamaged, and in their original packaging. Anything showing signs of wear can't be accepted.
The process
Head to the returns portal and pop in your order number and email.
Pick your items and tell us whether you want to swap, take store credit, or refund.
Added Redo coverage at checkout? Your prepaid label is emailed to you for free. If not, you can buy one right there in the portal.
One free AU exchange per orderPop your VAMPs back in their original box, attach the label, and send them on their way.
One rule: start your return in the portal before you ship anything back to us.
Who pays
With coverage
Your return shipping is covered, whether you swap, take credit, or refund. Nothing to pay.
Without coverage
You can still return. You'll just buy your return label in the portal, with one exception below.
Coverage pricing: Australia $2.98 AUD · United States $10.98 USD · United Kingdom £20 GBP
Australian swaps: One free exchange per order, both legs on us. Coverage or not.
US & UK: Your return is handled through Redo. On exchanges, you cover shipping for the new pair heading back out to you.
Other locations: Contact us and we'll arrange your manual return or exchange.
A few exceptions
This one's on us
If your order turns up damaged, faulty, or it isn't what you ordered, that's on us. No coverage needed, and a full refund is always on the table.
Always covered: Get in touch before sending anything back and we'll sort a replacement or a full refund with return shipping covered. Your rights under Australian Consumer Law always apply. Contact VAMP HQ
Important note
If your order was placed using a quantity promotion, like buy two pairs and save on the second, any refund is calculated on the amount you paid for the returned item at the discounted price, not the full retail price.
Example: If you bought two pairs and got 50% off the second, and you return that second pair, your refund reflects the discounted price you actually paid for it.
Get in touch
Unsure on sizing before you order, or want a hand starting a return? Reach out first. We'd always rather help you get it right than have you send anything back. Live chat is open Monday to Saturday and we usually reply within a few hours.
Start your return: Head to the portal, it takes about two minutes. Open the returns portal
Returns and exchanges must be started within 30 days of your delivery date.
All returned items must be unworn, undamaged, and in original packaging to be eligible.
Refunds are processed within 5 to 7 business days of us receiving your return.