Option 1
Swap
Wrong size, or eyeing a different style? Exchange it. Australian orders get one free exchange per order, both legs on us.
US and UK: your return's covered, you just cover the new pair going out. Other countries, contact us to arrange.
The Bebè Bundle
Everything you need to step into your pump era — in both colourways.
Designed in collaboration with heels dance legend Nicole Kirkland, the Bebè pump is the most comfortable, supportive pump made for dancers. This bundle pairs both the Bebè Black and Bebè Beige with a pair of VAMP Thigh High Leg Warmers in Black — your complete pump-ready kit, styled and ready to move.
Bebè Pump — Black & Beige Built from the ground up for dancers who've always wanted a pump that actually holds them:
10cm flared heel that feels like 8, with a stable flared base
Padding behind the heel to lock your foot in and eliminate bite
Removable straps — dance strapped while you build confidence, remove when you don't need them
Rounded, wider toe box so your toes spread and settle
Full-length VAMP memory foam underfoot
Rubber street sole — studio, stage, concrete, set
Vegan PU leather. Structured enough to support, soft enough to break in fast
VAMP Thigh High Leg Warmers — Black The studio essential that goes with everything. Soft-touch stretch acrylic knit that hugs without restriction, keeps muscles warm, and holds its shape from warm-up to cool-down. Wear them pulled up or scrunched — both ways are a vibe. One size.
Why this bundle?
Two colourways so you're never choosing between black and beige again
A complete pump-ready look straight out of the box
Ideal for dancers stepping into pumps for the first time or adding to their collection
Perfect gift for any dancer serious about their craft
Fit: Bebè runs true to size. Between sizes or have a wider foot? Size up.
VAMP Heels · Returns & Exchanges
Exchange it, bank the credit, or take the refund.
30 days from delivery, sorted in two minutes from your own device. Australian exchanges, on the house.
Start a return or exchange →Not quite right? No stress. You've got three ways to go, all within 30 days of delivery.
Option 1
Wrong size, or eyeing a different style? Exchange it. Australian orders get one free exchange per order, both legs on us.
US and UK: your return's covered, you just cover the new pair going out. Other countries, contact us to arrange.
Option 2
Not sure what you want yet? Take your return as VAMP credit and spend it whenever something catches your eye.
Option 3
Want your money back? Easy. Refunds land on your original payment method once your return reaches us and we've checked it's unworn and in original condition.
Condition: We can only take back heels that come back exactly as they left us, unworn, undamaged, and in their original packaging. Anything showing signs of wear can't be accepted.
The process
Head to the returns portal and pop in your order number and email.
Pick your items and tell us whether you want to swap, take store credit, or refund.
Added Redo coverage at checkout? Your prepaid label is emailed to you for free. If not, you can buy one right there in the portal.
One free AU exchange per orderPop your VAMPs back in their original box, attach the label, and send them on their way.
One rule: start your return in the portal before you ship anything back to us.
Who pays
With coverage
Your return shipping is covered, whether you swap, take credit, or refund. Nothing to pay.
Without coverage
You can still return. You'll just buy your return label in the portal, with one exception below.
Coverage pricing: Australia $2.98 AUD · United States $10.98 USD · United Kingdom £20 GBP
Australian swaps: One free exchange per order, both legs on us. Coverage or not.
US & UK: Your return is handled through Redo. On exchanges, you cover shipping for the new pair heading back out to you.
Other locations: Contact us and we'll arrange your manual return or exchange.
A few exceptions
This one's on us
If your order turns up damaged, faulty, or it isn't what you ordered, that's on us. No coverage needed, and a full refund is always on the table.
Always covered: Get in touch before sending anything back and we'll sort a replacement or a full refund with return shipping covered. Your rights under Australian Consumer Law always apply. Contact VAMP HQ
Important note
If your order was placed using a quantity promotion, like buy two pairs and save on the second, any refund is calculated on the amount you paid for the returned item at the discounted price, not the full retail price.
Example: If you bought two pairs and got 50% off the second, and you return that second pair, your refund reflects the discounted price you actually paid for it.
Get in touch
Unsure on sizing before you order, or want a hand starting a return? Reach out first. We'd always rather help you get it right than have you send anything back. Live chat is open Monday to Saturday and we usually reply within a few hours.
Start your return: Head to the portal, it takes about two minutes. Open the returns portal
Returns and exchanges must be started within 30 days of your delivery date.
All returned items must be unworn, undamaged, and in original packaging to be eligible.
Refunds are processed within 5 to 7 business days of us receiving your return.